Refund Policy

1. Eligibility

Refunds are available for purchases made directly through aeravion.quest. To qualify, the request must meet the criteria outlined in this policy. The product or service must not have been fully delivered, consumed, or utilized beyond its intended trial or initial use period.

2. Timeframe

Customers may request a refund within 14 calendar days from the date of purchase unless otherwise specified at checkout. Requests submitted after this timeframe may not be eligible for review.

3. Refund Process

To initiate a refund:

• Submit a written request to our support team.
• Include your full name, order number, and reason for the request.
• Allow up to 5 business days for review and response.

Approved refunds will be processed to the original payment method within 7–10 business days.

4. Conditions

Refund eligibility depends on compliance with our usage terms. Accounts found in violation of our policies, including misuse or abuse of services, may not qualify for reimbursement. AERAVION reserves the right to request additional verification before approving any refund.

5. Exceptions

The following are generally non-refundable:

• Completed or fully delivered services.
• Special promotional or discounted offers marked as final sale.
• Third-party service fees or processing charges.

6. Contact Information

For refund inquiries or additional clarification, please contact us:

AERAVION
Email: [email protected]
Website: aeravion.quest